You may want to add an additional Flume device to your account if:
- You have multiple water meters at your home (i.e. one for indoor and one for outdoor)
- You have multiple homes (i.e. a main home and a vacation home)
- You are a property manager, and you would like to monitor water usage at multiple properties
- You want to upgrade from Flume 1 to Flume 2
You will need to purchase a separate Flume device for each water meter that you would like to monitor.
To add a new device to your account, click on the hamburger menu on the left-hand side. Select "Add Flume Device" from menu.
The Flume app will walk you through the steps to add a new device starting with some basic information.
At any time during the process of adding a new device you want to stop, click Cancel in the upper left-hand corner. You will be taken to a status page showing the status of each installation.
To continue an installation, just click on a location that is "In Progress".
If you would like your water usage transfered
You may want to transfer your water usage if you have replaced or upgraded your Flume with a new device.
When upgrading to a Flume 2 device, follow the same steps as above. Once you complete your Flume 2 installation, the app will ask you if you would like to transfer your data from a previous location.
If you would like to have your water usage from your Flume 1 transferred over to your Flume 2, select "yes". Then, select the location you would like transfered. Before transferring your water usage, you'll be asked if you would like to delete your old location after the transfer.
Heads up: your custom budgets and custom usage alerts will NOT transfer over. You may want to manually transfer these over before deleting your previous locations.
Once you decide if you would like to delete your previous location, the data transfer will begin. The process will take about 3 minutes and does not require your app to be open.
As always, our world-class support is available from 7am-7pm PST, 7 days a week if you need any help. If you have a Flume 1 but would be interested in learning more about Flume 2, check out this article!