Can I install the Flume product myself?
Yes! You do not need to cut any pipes, and no plumber is required. The Flume app walks you through the entire install step-by-step. Our world-class support team can also assist you if you have any problems or questions during the installation.
How long does it take to install the Flume product?
Most people can install our product in less than 15 minutes. However, sometimes meter pits are a little messy, and you may have to do some digging… Also, people often have to scramble to find their WiFi passwords… Either of these two situations might add some time to your install!
Do I need power and/or WiFi near my water meter?
You do NOT need to have power or WiFi near your water meter. The Water Sensor device that straps on to your meter is battery powered. It uses a specialized battery that will give it significant life.
The Water Sensor device (on your meter) communicates to a Bridge device via RF (Radio Frequency) which can be located anywhere in your home. This Bridge device (in your home) must be connected to power and must be able to access your WiFi network.
As a general rule, your water meter should be less than 1000 feet away from the Bridge device in your home.
Can I use a Flume device with a WiFi Hotspot?
Yes. The Flume Bridge can connect to a WiFi Hotspot, including a Personal Hotspot on an iPhone or Android device. However, the WiFi Hotspot must remain within range of the Flume Bridge for proper operation.
If you connect the Flume Bridge to your Personal Hotspot on an iPhone or Android device and leave the range of the Flume Bridge with the mobile device the Flume will not record water usage or notify you of a leak.