Flume now offers customer replaceable battery packs! Please refer to this guide for replacing the batteries in your battery pack and getting your Flume up and running again.
Materials Needed
Black Battery Pack
The ribbon may be red, black, or blue
Batteries may be blue or gray
Scissors
4 new lithium-ion batteries (ideally Energizer)
Step 1 - Turn Battery Pack on Side
Turn the battery pack on its side as shown below.
Step 2 - Cut Shrink Wrap
Make one cut on the shrink wrap on the left and one cut on the shrink wrap on the right.
After cutting the shrink wrap, the battery pack should look like the following:
Step 3 - Remove Shrink Wrap and Old Batteries
Step 4 - Replace Batteries in the Pack
The “-” end of the battery always goes towards the spring.
Make sure to put the top battery “within” the ribbon on both sides. The bottom battery should not go “within” the ribbon.
Step 5 - Place Battery Pack in Water Sensor
Align the +/- on the battery to match the +/- indicators in the Sensor. Insert the battery and press down.
Once inserted, you will see a blink sequence that ends with a green blink.
Step 7 - Clean the Sensor
Clean the Sensor's seal, then close the lid.
Make sure the lid clicks closed, and there is nothing pinched in the seal.
Step 8 - Reattach the Sensor to the Water Meter
Reattach the Sensor to the water meter in the same position as it was before removal.
The Sensor should be parallel to the pipes, about even with the top of the meter, and securely attached. For more information on Sensor placement, click HERE.
Step 9 - Recalibrate
Recalibrate your Flume by going to the Flume app > Menu (3 lines in the upper left) > Settings > Other Troubleshooting > Recalibrate Water Sensor.
Water usage will NOT report unless a successful calibration is completed.
For more information on recalibrating, click HERE.