Before you begin, you may want to make sure that the Flume device will work in your home. Click here to see a list of requirements.
Step 1:
Go to the App Store (Apple or Google Play) on your phone. Search for and download the "Flume Water" App.
Step 2:
If you are new to Flume, then open up the Flume App on your phone and click the "Sign up" button (as shown below).
Step 3:
Enter your user information into the screen below, and click the "Sign Up" button when you are done.
Step 4:
Flume will send you a text message with a verification code. Please enter that code when you get to this screen below. If you don't get a verification code, please verify that you entered the correct mobile number. If the mobile number is incorrect, you can click the link that says "Wrong Mobile Number?" and enter a new phone number.
Step 5:
On this next step, please enter the data about your home. This data is used configure your leak rules later in the process. Here are some hints about how to fill out some of the trickier questions:
Location Name - Give your location a name. This should be something like "Honeysuckle Cottage", "The Gables", "Main House", "Vacation Home", "Beach House", or anything you want it to be! This is useful if you have multiple Flume devices on multiple homes.
Insurance Company - This is optional, but some insurance companies may give discounts if you have a Flume device.
Irrigation Type - If you have any sprinklers, then just enter "Sprinklers" here. Otherwise choose the type of irrigation that is most prevalent in your yard.
Residents - Sometimes the number of residents in your home varies depending on the time of year. Just enter an average number of people that are typically in your house. This is used to compare your water usage with others.
Irrigation Cycle Time - Sometimes it is difficult to distinguish between a leak and irrigation. If you let us know the longest amount of time that you irrigate at any one time, this will help us with our leak detection.
Step 6:
If you are installing a Flume 1, be sure to select "Flume 1" when asked which device type you are installing. If you are installing a Flume 2, check out this article for installation instructions.
Step 7:
Next, you need to scan the bar code that is located on the bottom of the Flume Bridge. The Bridge is the gray device that looks like a salt shaker. When you click the "Scan QR Code" button, you may be asked if Flume can access the camera on your phone. Please click "OK" to allow this.
To scan the barcode, just point your camera at the QR Code. If you can't get the barcode to scan, you can enter the code manually by clicking "Enter the code here".
Step 8:
Next, you need to scan the bar code that is located on the bottom of the Flume Water Sensor. The Water Sensor is the black, rectangular device.
To scan the barcode, just point your camera at the QR Code. If you can't get the barcode to scan, you can enter the code manually by clicking "Enter the code here".
Step 9:
Next, we need to connect the Flume Bridge to your home's WiFi network. To do this, plug the Bridge into an outlet. For this step, you should choose a location that is close to your router. Click "Continue" once the power light comes on.
Note: You will receive a popup to allow Flume App to access your location. This is required by iOS/Android in order to set up Wifi. You must select 'OK' or 'Yes' to continue installation. We do not track location information through the app. You can turn off after completing the installation.
Step 10:
Now, hold down the black button on the bottom of the Flume Bridge until you see the blue WiFi light flash. It will take 20 seconds for the blue light to flash. Look at the top of the Flume Bridge at WiFi symbol with the antenna for the blue light.
Once the blue light flashes, stop pressing the black button. The blue light should be flashing slowly at this point. Press "Continue" to go to the next step.
Step 11:
The app will now ask you to go to WiFi in your Phone Settings and connect to FlumeBridgeSetup. To get to your Phone Settings click the Home button on your phone and locate the Settings app.
Note: Some Android versions will automatically connect for you, if you don't see this screen skip to Step 11.
Select the FlumeBridgeSetup from the Network list by clicking on it. After it has connected, there will be a check mark to the left of it.
Once you have connected your phone to FlumeBridgeSetup, return to the Flume App.
Note: You will only be connected to FlumeBridgeSetup temporarily. In the next step, you will connect the Flume Bridge to your WiFi and your phone will re-connect to WiFi.
Step 12:
Once you return to the Flume App, you will see the following screen. Click the Continue button.
Next, click on the WiFi network that you would like to connect to.
You will be then be prompted to enter your home WiFi password.
Once you correctly enter your password, your Bridge will be connected to WiFi!
Step 13:
Once you successfully connect to your home's WiFi network, place the Flume Bridge and the Flume Water Sensor next to each other. During this step, they will establish a connection between the two devices. This may take up to a minute.
Step 14:
Now it is time to locate your water meter. If you have any trouble finding it, please click here for some tips on finding your water meter.
Click "Continue" on the screen below once you find it.
Step 15:
If your meter is outside in a pit, then open your meter lid. If you have any trouble doing so, click here for some tips on opening your lid.
You may need to clean off the meter face with a wet wipe so that you can read the meter clearly. Please fill in the information below (as best you can). You can usually find the meter model, brand and size on the face of the meter. If not, don't sweat it. You are also going to take a picture, so we can figure it out from that.
Before you can leave this screen, you will need to take a photo of your meter. To do so, click the button to take a photo. Use your phone's camera to take a clear photo of the face of the meter. When done, click the "Upload" button.
Step 16:
Now it's time to attach your Flume Water Sensor to your meter. Simply stretch the rubber bands around the meter as shown in the picture below. Note how the rounded part of the Water Sensor fits snugly around the side of the meter. If the strap does not fit around the meter, you may need to use the second strap (included) to fasten each side of the device around the piping. Click here to see a quick video that shows how to attach the Flume Water Sensor to your meter.
Once you have strapped the Flume Water Sensor to your meter, click the "Continue" button.
Step 17:
Run a steady stream of water. Running a faucet or a hose will work best. Once the water is on, click the "Continue" button.
If you have any problems with this calibration, please click here from some troubleshooting tips.
Step 18:
Once your device has calibrated (it may take up to a minute), you will get a completion screen. Click the "Continue" button to complete your installation.