Here is a quick video that will walk you through the WiFi setup process:

If you can not get your Flume 2 device to connect to your WiFi network, here are some things to try:

Make sure that your WiFi password is correct. If possible, try to login to your WiFi network on your phone or computer using this password (just to make sure that it is correct). If you are unsure of your password, it is sometimes located on the bottom or side of your router.

As of IOS 16 you can now view your WiFi password from your phone's settings:

1. Navigate to your phone's settings

2. Press on 'Wi-Fi'

3. Press on your WiFi network

4. Press on 'Password'

5. Your phone will use FaceID or TouchID to unlock your WiFi password.

*Note that you can only view and copy a saved password if you have successfully connected to that WiFi network before.

Android users with a version 10 or above can also view WiFi passwords from their phone's settings:

1. Navigate to your phones settings

2. Press on 'Network and Internet'

3. Press on 'Internet'

4. Press on the gear icon of the connected network

5. Press on 'Share'

6. Enter your phone pin

7. The WiFi password should be available in text somewhere on this screen

*Note that the exact steps may vary by manufacturer. Also, Android users can only view the password of the currently connected network.

Make sure that your Flume 2 Bridge (the smaller of the two devices) is reasonably close to your WiFi router (about 3 feet away is optimal). You can move it later, but it should be close to your router for this step.

If you received a replacement device, please verify you are using the new Bridge. You must use BOTH the new Bridge and new Water Sensor, regardless of the replacement reason. Each Flume Bridge and Sensor come as a unique pair.

To install a replacement, start by adding a new location. Then, scan BOTH new devices. If you are using the old Bridge instead of the new one, the blue light on the Bridge may be solid but the Wi-Fi connection within the app will fail.

For more information on installing your replacement device, click HERE.

To check your location settings on an iPhone, navigate to ‘settings’ and click the ‘privacy’ tab. Then, click ‘location services’ and scroll down to find Flume. Please ensure the app is set to “While Using.” For the local network on an iPhone, navigate back one step to return to privacy settings. Then click “local network”, making sure that it is turned on for the Flume app. If you do not see Flume as an option, reach out to Flume support.

On an Android, navigate to your phone's settings app and search for "Flume”. Turn on Local Network and Location Permission, precise location must be selected to continue.

* This is a setting required by both Apple and Android, once the Flume Bridge is connected to WiFi you can turn these settings off.

If you have multiple WiFi extenders or multiple access points throughout your house, try unplugging all nodes during installation. Only leave the main router plugged in. Once installation is complete, you can plug all of your devices back in.

If “Flume Bridge Setup” is not appearing as a wifi network, ensure the blue light in the Bridge is flashing. If it’s not, then press and hold the black button for 20 seconds until it begins to flash again. If it flashes once and goes off, press and hold again for 20 seconds. It should begin flashing again and you can complete your connection.

* It is normal for your phone to tell you that you are not connected to a network. Once you are connected to Flumebridgesetup, return to the Flume app and the app should move you forward to the next step*

Unplug your Bridge. Wait 10 seconds. Then, plug the Bridge back in again. Then try to repeat the setup process.

Try resetting your Router and try the process again.

Sometimes, due to network congestion, the Flume 2 Bridge may have trouble connecting to your WiFi network. If you have multiple WiFi networks available in your home (for instance a Guest Network), you may want to try and connect your Flume 2 Bridge to this alternate network. Most routers will allow you to create a Guest Network if you don't already have one enabled.

Sometimes when trying to connect to your Bridge to WiFi using another phone or tablet will help! To do so download the Flume app on the phone or tablet you wish to use, log in using the same login you already created. The Flume app will pick up in the same place you left off and you can try connecting the Bridge to WiFi on the new device.

If you have VPN software installed on your phone, then disable it during setup. You can turn it back on again once your setup is complete.

*This issue is unique to Android devices.

If the continue button is grayed out and un-clickable after connecting to flumebridgesetup, please return to your WiFi settings and disconnect from flumebridgesetup. Once disconnected, reconnect to flumebridgesetup. Return to the Flume app and wait until you see the banner (first picture below) appear at the top of the screen. Tap the banner. You will see a message that says "This network has no internet access. Stay Connected?" (second picture below), press 'yes'. Once the prompt is accepted, the app will let you continue.

If the blue light stops blinking and turns off when you enter your network password, your router is most likely blocking access to the Flume 2 Bridge.

If you have changed any firewall settings on your WiFi router, then it may be preventing your Flume 2 Bridge from connecting to the Internet. If you have an Xfinity router, you may want to verify that the firewall settings are set for "Typical" and not "Maximum".

Also, on some routers, you must specifically allow new devices to join your network. For instance, on the Netgear Nighthawk router, there is a setting that can block all new devices from connecting to the Internet. If this is the case, you must specifically go into your router settings and allow the Flume Bridge to connect.

If you still can not connect to WiFi try some advanced troubleshooting options located HERE or contact Flume Support at support@flumewater.com.