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How To Contact Customer Support

How can I contact Flume Customer Support?

Katie avatar
Written by Katie
Updated this week

At Flume, we’re always here to help. We’ve found that many of the questions and technical issues we receive are best addressed through written communication, where we can provide step-by-step guidance, screenshots, and helpful links that you can reference anytime. This also allows us to keep a thorough record of your inquiries, ensuring nothing is missed if your question requires further assistance from our team or engineers.

However, we understand that some situations are more complex, and we’re happy to set up a scheduled call or give you a call when needed. Our goal is to make sure you get the support you need in the way that works best for you!

Here’s how you can reach our support team:

  • Chat: Connect with our live support team through the Flume app or website, especially if you need help during installation.

  • Email: Reach us at support@flumewater.com for any other questions or concerns.

Our support hours are 8 AM to 5 PM PDT, daily. We look forward to assisting you!

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