Frequently Asked Questions

A curated list of the most commonly asked questions by Flume customers

Joe Fazio avatar Jasmyn Haas avatar Katie avatar +1
18 articles in this collection
Written by Joe Fazio, Jasmyn Haas, Katie and 1 other

Batteries are Low or Dead

I received a low or dead battery notification, now what?
Katie avatar
Written by Katie
Updated this week

Flume Updates April 2022

Flume Updates, subscription
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Written by Katie
Updated over a week ago

How do I update or cancel my subscription?

How to update or edit your credit card information if you are a Flume Insight member
Katie avatar
Written by Katie
Updated over a week ago

Does my city allow Flume?

Joe Fazio avatar
Written by Joe Fazio
Updated over a week ago

How Flume Categorizes Water Use

An overview of how Flume uses machine learning to bring you Detali+
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Written by Grant Bernosky
Updated over a week ago

What is the lowest flow rate that Flume can detect?

Joe Fazio avatar
Written by Joe Fazio
Updated over a week ago

How much does Flume cost?

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Written by Joe Fazio
Updated over a week ago

Is my water usage normal?

How does your water usage compare to others?
Joe Fazio avatar
Written by Joe Fazio
Updated over a week ago

Does Flume Customer Support Have a Phone Number?

How can I contact Flume Customer Support?
Katie avatar
Written by Katie
Updated over a week ago

Will Flume work in a commercial environment?

Joe Fazio avatar
Written by Joe Fazio
Updated over a week ago

Does the Flume product work outside of the United States?

Joe Fazio avatar
Written by Joe Fazio
Updated over a week ago

Flume Referral Program

Referral Program Details and Restrictions
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Written by Jasmyn Haas
Updated over a week ago

What if someone steals my Flume device?

Joe Fazio avatar
Written by Joe Fazio
Updated over a week ago

How long will my batteries last?

Joe Fazio avatar
Written by Joe Fazio
Updated over a week ago

Are there any monthly fees?

Joe Fazio avatar
Written by Joe Fazio
Updated over a week ago

Water Saving Tips

Using more water than expected? Read further for some quick and easy tips to help save water everyday.
Jasmyn Haas avatar
Written by Jasmyn Haas
Updated over a week ago

Returning your Flume System

Flume Return Policy
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Written by Jasmyn Haas
Updated over a week ago

Flumeā€™s Commitment to Eco-friendly Packaging

Flume 2 Packaging Details
Katie avatar
Written by Katie
Updated over a week ago