Frequently Asked Questions

A curated list of the most commonly asked questions by Flume customers

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19 articles in this collection
Written by Joe Fazio, Jasmyn Haas, Katie and 1 other

Ordering and Shipping

Where Is My Flume Order and How Long Will it Take To Ship?
Katie avatar
Written by Katie
Updated over a week ago

Will Flume Work in My Apartment Building or Multi-family Home?

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Written by Sarah C
Updated over a week ago

Inside the Flume Water Sensor

What the Inside of your Water Sensor looks like.
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Written by Katie
Updated over a week ago

Flume Updates April 2022

Flume Updates, subscription
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Written by Katie
Updated over a week ago

Does my city allow Flume?

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Written by Joe Fazio
Updated over a week ago

What is the lowest flow rate that Flume can detect?

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Written by Joe Fazio
Updated over a week ago

How much does Flume cost?

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Written by Joe Fazio
Updated over a week ago

Is my water usage normal?

How does your water usage compare to others?
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Written by Joe Fazio
Updated over a week ago

Does Flume Customer Support Have a Phone Number?

How can I contact/ call Flume Customer Support?
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Written by Katie
Updated over a week ago

Moving your Flume Device

Information about moving your device from one home to another
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Written by Joe Fazio
Updated over a week ago

Will Flume work in a commercial environment?

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Written by Joe Fazio
Updated over a week ago

Does the Flume product work outside of the United States?

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Written by Joe Fazio
Updated over a week ago

Flume Referral Program

Referral Program Details and Restrictions
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Written by Jasmyn Haas
Updated over a week ago

What if someone steals my Flume device?

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Written by Joe Fazio
Updated over a week ago

Are there any monthly fees?

Flume does not have a subscription or reoccurring fees.
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Written by Joe Fazio
Updated over a week ago

Water Saving Tips

Using more water than expected? Read further for some quick and easy tips to help save water everyday.
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Written by Jasmyn Haas
Updated over a week ago

Returning your Flume System

Flume Return Policy
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Written by Jasmyn Haas
Updated over a week ago

Flumeā€™s Commitment to Eco-friendly Packaging

Flume 2 Packaging Details
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Written by Katie
Updated over a week ago

How do I update or cancel my subscription?

How to update or edit your credit card information if you are a Flume Insight member
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Written by Katie
Updated over a week ago